Are they open on Sundays?

Posted hours show they close, but owner has been known to open on Sundays during hurricane season to fill tanks for customers needing emergency propane.

How much do cylinder refills cost?

Reviewers report $4.00 per pound, charged by tank weight on a meter visible at the pump. Some say you pay the same rate whether your tank is half-empty or empty.

Signs state they take card, but several reviews report staff insisting on cash only or holding out a hand for payment.

CTA Propane Inc

Updated 2026-09-04 · 7,107 reviewed · 604 listed · Scored from 24 Google reviews · How we rank ›

3.3(24) 46 low data composite score See reviews on Google

Propane Tank Installation & Leasing24/7 Emergency Propane ServiceCommercial & Industrial Propane SupplyResidential Propane DeliveryCylinder Refill & ExchangeAutomatic Delivery & Tank Monitoring

Location: Hancock, Fort Myers
Services: Propane Tank Installation & Leasing, 24/7 Emergency Propane Service, Commercial & Industrial Propane Supply
Reviews: 24
Best for: customers willing to overlook gruff communication for rapid weekend/emergency cylinder refill

Core details are sourced from this business's Google Business Profile (checked 2026-09-04).

What reviewers think

A volatile refill stop with a split customer base: some praise the owner's readiness to work weekends during storms and the fair weight-based pricing, but many report rudeness on the phone and at the counter, high prices compared to nearby shops, and confusion about how charges are calculated. Service quality depends heavily on interaction with the same long-serving staff member.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

weekend/emergency availability
owner willingness to work at age 85
quick refills when functioning smoothly
transparent tank-weight system

Watch-outs

rude phone manner, hang-ups, dismissive tone
high prices relative to competitors
confusing/non-transparent billing (tank vs. weight charges)
staff attitude toward customers, especially women

responsive-dispatchoverpricedrude-stafffriendly-driverseasy-schedulingprofessional-technicians

Best for: customers willing to overlook gruff communication for rapid weekend/emergency cylinder refill

Think twice if: you prioritize friendly customer service or worry about being overcharged; phone interactions are often tense and dismissive

Strengths

open weekends for emergency refill
transparent weight-based tank meter
owner works on-site at 85 years old

Worth knowing

Owner (Bosco) has worked on-site since at least 2010, now 85 years old
tank refills by weight measured on pump meter
charges flat rate per tank regardless of fill level at intake
cash-preferred or required by some staff members
opens on Sundays for emergency storm prep despite posted closures
average price reported at $4.00 per pound

What reviews say by service

Cylinder Refill & Exchange: Split reviews: fast weight-based refills praised by some, but overpriced and poorly communicated by others; staff rudeness a recurring friction point
24/7 Emergency Propane Service: Owner opens on Sundays during storms to serve customers despite posted closure hours, viewed as helpful by some

How it compares

Rated 3.3 against a 3.53 average across the 96 propane tank installation & leasing businesses listed here.
Has more Google reviews than 91% of the businesses in this directory.

How did this business earn its score?

Scoring Method

Star rating 0

Review volume 61

Review recency 84

Review sentiment 49

Profile completeness 75

Verification 0

Rating breakdown

Questions people ask

Are they open on Sundays?: Posted hours show they close, but owner has been known to open on Sundays during hurricane season to fill tanks for customers needing emergency propane.
How much do cylinder refills cost?: Reviewers report $4.00 per pound, charged by tank weight on a meter visible at the pump. Some say you pay the same rate whether your tank is half-empty or empty.
Do you need cash?: Signs state they take card, but several reviews report staff insisting on cash only or holding out a hand for payment.

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