Propane Ninja
Propane Ninja wins over most customers with skilled, personable technicians who take pride in clean, safe work. Named staff like Jose, Juan, and Francisco appear across praise repeatedly. Owner Peter listens to concerns and acts on them. But a vocal minority hit billing surprises (setup, delivery, hazard fees stacked together) and report frustrating communication gaps that persisted even after complaints. The company shines on residential tank installs and refills, with underground placements, generator hookups, and aluminum-tank servicing all noted as strong. Bulk commercial orders and quick turnarounds during crunch also come through. Billing clarity and call-back speed remain sore points for some; others say Tara in billing has since stepped up.
