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Suburban Propane

Updated 2026-09-04 · 7,107 reviewed · 604 listed · Scored from 217 Google reviews · How we rank ›

3.9(217) 70 composite score See reviews on Google ✓ Google-verified
Propane Tank Installation & LeasingResidential Propane DeliveryCylinder Refill & ExchangeCommercial & Industrial Propane SupplyAutomatic Delivery & Tank Monitoring24/7 Emergency Propane Service
Suburban Propane
Location
Sarasota
Services
Propane Tank Installation & Leasing, Residential Propane Delivery, Cylinder Refill & Exchange
Reviews
217
Ranking
#10 in Propane Tank Installation & Leasing
Best for
homeowners wanting confirmation before fill-ups and property managers managing multiple tanks

Core details are sourced from this business's Google Business Profile (checked 2026-09-04). Website-sourced details were fetched 2026-08-04.

What reviewers think

Most visits go smoothly with staff who remember you and answer questions thoroughly. Margaret handles office issues, Heath and Randy earn praise for attentiveness even in extreme heat, and Georgiana manages properties across Siesta Key with reliable communication. A clear fault line splits the reviews: the many who get called for confirmation and leave satisfied, versus a smaller group who experienced unwanted deliveries, billing surprises, or service charges that felt like double-charging.

The business claims nearly 100 years in operation and serves Sarasota and Zolfo Springs. Their stated pricing sometimes fails to match the final bill, ranging from $4 to $8.17 per gallon in recent complaints. Tank monitoring works well for most, but a few reports suggest gauge failures and unresolved maintenance go unaddressed for years.

Praised for
  • responsive named staff (Margaret, Heath, Georgiana)
  • friendly and professional technicians
  • honest about tank needs
  • efficient scheduling and confirmations
  • fair pricing relative to competitors
Watch-outs
  • unsolicited fill-ups and surprise charges
  • price inconsistencies on receipts
  • service charge disputes
  • gauge/maintenance issues unresolved
friendly-driversprofessional-technicianseasy-schedulingfair-pricingresponsive-dispatchon-time-deliverybilling-issueshidden-fees
Best for: homeowners wanting confirmation before fill-ups and property managers managing multiple tanks
Think twice if: you prefer to control exactly when deliveries happen, or you distrust automatic fill billing practices

Strengths

  • staff confirm deliveries before arriving
  • named technicians build repeat rapport
  • knowledgeable about tank needs and honest about filling levels
  • efficient from account signup to delivery

Worth knowing

  • Margaret praised for office problem-solving across multiple recent reviews
  • Heath noted for thoroughness and 2+ hour site visits
  • Georgiana manages multiple properties on Siesta Key with daily communication
  • Randy and Mark named as courteous delivery drivers
  • Pricing ranges from $4 to $8.17 per gallon in recent billing disputes
  • Service charge for gauge inspection cited as $160 in one case
  • One customer reported tank gauge failure unresolved for years

What reviews say by service

Residential Propane Delivery
praised for confirmations before arrival and honest fill recommendations, but a subset report unwanted fill-ups without permission and billing surprises
Propane Tank Installation & Leasing
efficient new-account setup and safety checks by named technicians who take time with customers
Automatic Delivery & Tank Monitoring
works smoothly for most, but gauge failures can go unreported and unresolved for years
Cylinder Refill & Exchange
listed on website but not clearly discussed in reviews

How it compares

  • Rated 3.9 against a 3.53 average across the 96 propane tank installation & leasing businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How did this business earn its score?

Scoring Method
Star rating 25
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
140
4
10
3
11
2
7
1
49

Questions people ask

Do they confirm before showing up to fill my tank?
Yes. A long-time customer notes they call or email for permission, unlike other companies. However, a few recent complaints suggest some dispatches arrive without forewarning, so direct contact before account setup is wise.
Who should I ask to speak with for account issues?
Margaret handles office support and is named in multiple recent reviews for responsiveness. Georgiana manages property accounts and coordinates across multiple locations.
What areas do they serve?
Their website lists Sarasota and Zolfo Springs, Florida.
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Last updated 2026-09-04