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U-Haul Moving & Storage at Westchase

Updated 2026-09-04 · 7,107 reviewed · 604 listed · Scored from 250 Google reviews · How we rank ›

3.8(250) 65 composite score See reviews on Google ✓ Google-verified
Residential Propane DeliveryAutomatic Delivery & Tank MonitoringPropane Tank Installation & LeasingCylinder Refill & Exchange
U-Haul Moving & Storage at Westchase
Location
Town N Country Alliance, Tampa
Services
Residential Propane Delivery, Automatic Delivery & Tank Monitoring, Propane Tank Installation & Leasing
Reviews
250
Ranking
#30 in Residential Propane Delivery
Best for
households renting trucks or trailers and purchasing propane in south Tampa

Core details are sourced from this business's Google Business Profile (checked 2026-09-04). Website-sourced details were fetched 2026-08-04.

What reviewers think

Most visits here result in smooth transactions and praise for named staff like Anthonee and Maine. A smaller fraction report rude treatment, surprise fees for fuel, or finding the propane station unstaffed despite 24/7 advertising, especially near closing hours.

Praised for
  • friendly and attentive staff (named staff noted)
  • quick rental process
  • consistent propane refill availability
  • goes extra to help customers
Watch-outs
  • rude or dismissive staff at closing time
  • unexpected fuel surcharges
  • propane station staffing gaps despite 24/7 claim
friendly-driverseasy-schedulinghidden-feespoor-communicationprofessional-technicians
Best for: households renting trucks or trailers and purchasing propane in south Tampa
Think twice if: staff can be dismissive or rushing at closing time; fuel surcharges and propane station gaps reported

Strengths

  • named staff recognize repeat customers
  • one-stop moving and propane needs
  • propane refills available most times

Worth knowing

  • Anthonee A praised for customer service and positivity
  • Maine Noto named for multitasking and friendly demeanor
  • Rikki noted for great service
  • Scott reported adding $80 fuel surcharge (charged $5 per gallon on 5 gallons)
  • Propane station advertises 24/7 but was unstaffed on Friday 4:30 PM for filling
  • Some customers report offline processing delays

What reviews say by service

Residential Propane Delivery
Propane refills reliable and available most times, but station staffing gaps reported on Fridays; fuel surcharges surprise customers.
Cylinder Refill & Exchange
Propane refill service varies; repeat customers find it convenient, but unstaffed periods and surprise charges undermine confidence.

How it compares

  • Rated 3.8 against a 3.64 average across the 143 residential propane delivery businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How did this business earn its score?

Scoring Method
Star rating 19
Review volume 100
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
160
4
10
3
8
2
11
1
61

Questions people ask

Is the propane station always open?
Advertised as 24/7, but one reviewer found no certified staff to fill propane on a Friday at 4:30 PM. Call ahead to confirm availability.
What should I expect when returning equipment near closing time?
Some customers report staff rushing or dismissing check-ins close to 5 PM closing; returning earlier in the day may reduce friction.
Why was I charged extra for fuel?
Fuel surcharges apply and are charged at rates set by the location (one reviewer was charged $5 per gallon for 5 gallons). Confirm fuel policies before renting.
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Last updated 2026-09-04