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U-Haul Moving & Storage of South Fort Myers

Updated 2026-09-04 · 7,107 reviewed · 604 listed · Scored from 202 Google reviews · How we rank ›

3.9(202) 66 composite score See reviews on Google ✓ Google-verified inexpensive
Propane Tank Installation & Leasing24/7 Emergency Propane ServiceCommercial & Industrial Propane SupplyResidential Propane DeliveryCylinder Refill & ExchangeAutomatic Delivery & Tank Monitoring
U-Haul Moving & Storage of South Fort Myers
Location
Fort Myers
Price
inexpensive
Services
Propane Tank Installation & Leasing, 24/7 Emergency Propane Service, Commercial & Industrial Propane Supply
Reviews
202
Ranking
#16 in Propane Tank Installation & Leasing
Best for
Regular truck renters who prioritize staff reliability and can call ahead to confirm propane availability.

Core details are sourced from this business's Google Business Profile (checked 2026-09-04). Website-sourced details were fetched 2026-08-04.

What reviewers think

Strong regular customers praise staff like John (manager) and William (equipment specialist) for their attentiveness and efficiency, with many noting exceptional service during pickups and drop-offs. However, billing disputes recur: customers report being charged for fuel they didn't use, equipment they didn't receive, and other unexplained fees, with refunds taking days or requiring manager escalation. One reviewer was turned away for propane an hour before closing because no staff was available to fill tanks.

Praised for
  • professional, attentive staff
  • efficient service and quick processing
  • friendly and accommodating
  • honest staff when correcting issues
Watch-outs
  • propane staffing gaps at closing time
  • fuel and equipment overcharges
  • slow refund process and denial of claims
  • lack of follow-up communication
professional-techniciansresponsive-dispatchfriendly-driversbilling-issueslong-wait-timeshidden-fees
Best for: Regular truck renters who prioritize staff reliability and can call ahead to confirm propane availability.
Think twice if: People needing propane service within an hour of closing, or those uncomfortable disputing unexpected charges; bring receipts and photos of tank condition.

Strengths

  • Staff known by name and reputation for going the extra step
  • Quick, efficient vehicle returns and pickups
  • Willing to override and correct manager decisions after escalation

Worth knowing

  • John (manager) known for personal attention
  • William (equipment specialist) praised for proactive safety and professionalism
  • Propane filling unavailable during final hour when no staff assigned
  • Fuel service fees and equipment charges disputed frequently
  • Refund disputes escalate to site GM for resolution

What reviews say by service

Residential Propane Delivery
Propane staff unavailable during evening hours; customers advised to call ahead
Cylinder Refill & Exchange
Tanks refilled, but propane service gaps at closing time reported
Propane Tank Installation & Leasing
One customer praised on-time professional installation
Commercial & Industrial Propane Supply
Limited review evidence
24/7 Emergency Propane Service
Not evidenced in reviews
Automatic Delivery & Tank Monitoring
Not evidenced in reviews

How it compares

  • Rated 3.9 against a 3.53 average across the 96 propane tank installation & leasing businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How did this business earn its score?

Scoring Method
Star rating 25
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
131
4
12
3
8
2
7
1
44

Questions people ask

Can I get propane filled close to closing time?
Call ahead. One customer was turned away at 6 PM (one hour before 7 PM closing) because no staff was assigned to propane that evening.
What should I know about charges when I return equipment?
Multiple customers report unexpected fuel service fees and equipment charges. Review your receipt before leaving, take photos of tank condition, and contact the location immediately if you dispute a charge.
Are the staff usually available to help?
During regular hours, yes. Staff like John (manager) and William (equipment specialist) are noted for their attentiveness and efficiency by long-term customers.
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Last updated 2026-09-04