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U-Haul Moving & Storage of South Sarasota

Updated 2026-09-04 · 7,107 reviewed · 604 listed · Scored from 209 Google reviews · How we rank ›

3.5(209) 60 composite score See reviews on Google ✓ Google-verified
Propane Tank Installation & LeasingResidential Propane DeliveryCylinder Refill & ExchangeCommercial & Industrial Propane SupplyAutomatic Delivery & Tank Monitoring24/7 Emergency Propane Service
U-Haul Moving & Storage of South Sarasota
Location
Sarasota
Services
Propane Tank Installation & Leasing, Residential Propane Delivery, Cylinder Refill & Exchange
Reviews
209
Ranking
#30 in Propane Tank Installation & Leasing
Best for
customers renting trucks or trailers with flexible timelines and no complex service needs

Core details are sourced from this business's Google Business Profile (checked 2026-09-04). Website-sourced details were fetched 2026-08-04.

What reviewers think

Most visits go smoothly, with staff praised for friendliness and flexibility on truck rentals and hitches. Propane refills and basic services work well. But missed appointments, unexplained charges (overmileage, drop-off fees, cash refusal), and inconsistent professionalism at check-in sour the experience for a meaningful slice of customers. Manager Alicia and technician Aaron earn individual praise, yet accountability gaps remain.

Praised for
  • friendly and knowledgeable staff
  • flexible with customer needs
  • professional management
  • efficient service
Watch-outs
  • missed appointments and poor scheduling
  • billing discrepancies and hidden charges
  • staff rudeness at check-in
  • lack of leadership accountability
friendly-driversbilling-issuespoor-communicationresponsive-dispatchrude-staff
Best for: customers renting trucks or trailers with flexible timelines and no complex service needs
Think twice if: you need a scheduled propane tank installation or expect transparent pricing at check-in; appointment reliability and billing clarity are inconsistent

Strengths

  • staff friendliness and willingness to help
  • named staff members (Aaron, Alicia) solve problems
  • convenient co-location with truck rental

Worth knowing

  • Technician Aaron handles rescheduling and app errors
  • Manager Alicia praised for professionalism and hitch service
  • Veteran discounts offered
  • After-hours drop-off charge of $20
  • Cash payment rejected at propane refill due to closed cash drawer

What reviews say by service

Propane Tank Installation & Leasing
one detailed complaint: missed installation appointment; no show for rescheduled time; poor communication
Cylinder Refill & Exchange
quick service but staff cash-payment refusal created friction
Residential Propane Delivery
limited evidence; mentions of propane services but no detailed delivery reviews
Commercial & Industrial Propane Supply
limited evidence; not clearly addressed in reviews

How it compares

  • Rated 3.5 against a 3.53 average across the 96 propane tank installation & leasing businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How did this business earn its score?

Scoring Method
Star rating 1
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
114
4
15
3
9
2
10
1
61

Questions people ask

Can I pay with cash for propane refills?
Cash was accepted in this case, but after-hours payment may be refused if the cash drawer is closed. Call ahead to confirm.
Is there a charge for after-hours drop-off?
Yes, a $20.00 drop-off charge applies after hours.
Do you offer veteran discounts?
Yes, veteran discounts are available; ask staff when renting or purchasing.
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Last updated 2026-09-04