Core details are sourced from this business's Google Business Profile (checked 2026-09-04).
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Two customers gave five-star ratings. One praised the staff and truck service; the other expressed straightforward satisfaction with propane supply. Detail is limited from these brief reviews.
Most customers report quick response and named staff who go the extra mile, especially for emergency deliveries. Strengths include a tank-monitoring app and technicians like Nikki, Christine, and Terry who earn repeated praise. The friction point is refill pricing: charged per tank rather than gallon, which customers see as overpriced compared to competitors. Scheduling and follow-up have deteriorated since acquisition by Thompson Gas, with some appointments canceled without notice and customer service gaps lasting months. Service quality splits between install and repair work (well-reviewed) and the business end (confusing pricing, dropped communication). Management conduct has drawn complaints. Open hours listed as 7 days, but a few customers found gates closed before stated closing time.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-04