Florida Propane Supplier Guide
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South Florida Gas

Updated 2026-09-04 · 7,107 reviewed · 604 listed · Scored from 65 Google reviews · How we rank ›

4.3(65) 67 composite score See reviews on Google ✓ Google-verified
Residential Propane DeliveryPropane Tank Installation & LeasingAutomatic Delivery & Tank MonitoringCylinder Refill & Exchange24/7 Emergency Propane ServiceCommercial & Industrial Propane Supply
South Florida Gas
Location
Fort Myers
Services
Residential Propane Delivery, Propane Tank Installation & Leasing, Automatic Delivery & Tank Monitoring
Reviews
65
Ranking
#27 in Residential Propane Delivery
Best for
homeowners and contractors needing install work or emergency delivery with hands-on customer attention

Core details are sourced from this business's Google Business Profile (checked 2026-09-04). Website-sourced details were fetched 2026-08-04.

What reviewers think

Most customers report quick response and named staff who go the extra mile, especially for emergency deliveries. Strengths include a tank-monitoring app and technicians like Nikki, Christine, and Terry who earn repeated praise. The friction point is refill pricing: charged per tank rather than gallon, which customers see as overpriced compared to competitors. Scheduling and follow-up have deteriorated since acquisition by Thompson Gas, with some appointments canceled without notice and customer service gaps lasting months.

Service quality splits between install and repair work (well-reviewed) and the business end (confusing pricing, dropped communication). Management conduct has drawn complaints. Open hours listed as 7 days, but a few customers found gates closed before stated closing time.

Praised for
  • responsive staff by name
  • same-day emergency delivery
  • friendly and patient customer service
  • app-based tank monitoring
  • professional installation work
Watch-outs
  • unfair charging per tank not gallon on refills
  • poor communication between departments
  • staff not available at posted closing time
  • management unprofessional conduct
responsive-dispatchfriendly-driversprofessional-techniciansoverpricedpoor-communicationquick-installationreliable-autofillbilling-issues
Best for: homeowners and contractors needing install work or emergency delivery with hands-on customer attention
Think twice if: avoid if you refill propane cylinders regularly; charged per tank size, not gallons used, costing significantly more than per-gallon competitors

Strengths

  • same-day emergency fills on high customer contact
  • tank monitoring app for peace of mind
  • named staff who follow up personally
  • comprehensive install services including trenching

Worth knowing

  • Nikki praised for patience teaching app use and emergency response
  • Christine H. arranged same-day delivery just before closing
  • Tracey Mardis provided timely follow-up after emergency fill
  • RayAnna and Pam handle sub-contracts and repeat business
  • Duane and Terry noted for quick, professional refill work
  • Tank installed; photo shows clean finish
  • Recent review mentions management's unprofessional tone toward staff
  • Acquisition by Thompson Gas coincides with communication and scheduling problems reported by a three-month customer

What reviews say by service

Residential Propane Delivery
Same-day emergency delivery praised; reliable for first-time customers in crisis
Propane Tank Installation & Leasing
Install quality highly regarded; clean finish and professional work noted
Automatic Delivery & Tank Monitoring
Tank monitoring app valued for peace of mind; some confusion on how to use it but staff patient in teaching
Cylinder Refill & Exchange
Per-tank pricing ($44 each) criticized as unfair versus gallon-based competitors
24/7 Emergency Propane Service
Responsive to off-hours calls; within-three-hours service documented

How it compares

  • Rated 4.3 against a 3.64 average across the 143 residential propane delivery businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How did this business earn its score?

Scoring Method
Star rating 41
Review volume 79
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
53
4
1
3
0
2
1
1
10

Questions people ask

Can they deliver propane if I run out outside normal hours?
Yes. One customer called just before closing on a Friday and received same-day delivery. Another got service within three hours after calling when empty. Response speed depends on route availability.
How much does a cylinder refill cost?
South Florida Gas charges $44 per tank plus tax, regardless of how full the tank is. Reviewers note competitors charge per gallon, which can be significantly cheaper for partial fills.
Do they have automatic delivery?
Yes. They offer tank monitoring with a customer app so you can track fuel levels. Staff will teach app use if you are not computer literate.

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Last updated 2026-09-04