
U-Haul Moving & Storage of Historic Ybor City
Staff like Thomas earn strong praise for patience and knowledge during rentals, and many five-star reviews note friendly, efficient service. But propane customers face recurring problems: certified staff often lock up the dispenser before closing, turn away customers, or claim staffing shortages, making refills unreliable despite posted hours. Billing disputes are handled defensively; one $400 charge was slow to resolve and customer service became dismissive when asked for simple written confirmation. The location excels at vehicle rentals and the core U-Haul services. Propane refills here are a gamble, and if you need to discuss a charge or billing issue, prepare for a tense conversation.

