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Suburban Propane

Updated 2026-09-04 · 7,107 reviewed · 604 listed · Scored from 286 Google reviews · How we rank ›

3.4(286) 60 composite score See reviews on Google ✓ Google-verified
24/7 Emergency Propane ServiceResidential Propane DeliveryAutomatic Delivery & Tank MonitoringCylinder Refill & ExchangeCommercial & Industrial Propane SupplyPropane Tank Installation & Leasing
Suburban Propane
Location
Tampa
Services
24/7 Emergency Propane Service, Residential Propane Delivery, Automatic Delivery & Tank Monitoring
Reviews
286
Ranking
#22 in 24/7 Emergency Propane Service
Best for
homeowners and small businesses needing fast emergency leak response and professional installations.

Core details are sourced from this business's Google Business Profile (checked 2026-09-04). Website-sourced details were fetched 2026-08-04.

What reviewers think

Fast emergency dispatch and skilled technicians earn consistent praise, with Jeremy, David, Timothy, and Colin named repeatedly for leak repairs and installations. Cassandra Murphy stands out for billing flexibility and follow-up. However, one long-term customer faced contract breakdown: gas cut off without proper notice, reconnection delayed weeks, and confusing charges for restoration.

Most recent work spans leak fixes, tank installations, appliance service, and cylinder refills. Staff communicate clearly during jobs, though one complaint flags communication gaps in routine contract renewal. Forklift fuel and commercial accounts show the business handles beyond residential.

Praised for
  • fast emergency response
  • friendly, professional technicians
  • responsive customer service staff
  • thorough equipment checks
Watch-outs
  • contract communication failures
  • service cuts without notice
  • billing disputes after service issues
responsive-dispatchprofessional-techniciansfriendly-driversleak-responsepoor-communicationbilling-issues
Best for: homeowners and small businesses needing fast emergency leak response and professional installations.
Think twice if: establish contract terms in writing upfront if renewing service to avoid communication breakdowns and surprise disconnections.

Strengths

  • rapid emergency response within one hour
  • named staff known for professionalism
  • flexible billing on leak-related charges

Worth knowing

  • Jeremy praised for one-hour emergency dispatch and leak repair clarity
  • David Ramírez named by multiple customers as consistent delivery driver
  • Timothy and Colin noted for thorough tank installation and system testing
  • Cassandra Murphy handles billing adjustments and follow-up personally
  • Tony delivers to RV resorts
  • Company serves forklift propane and commercial fleet applications

What reviews say by service

24/7 Emergency Propane Service
Jeremy and team dispatch within one hour for leaks, fix promptly, and coordinate billing adjustments fairly.
Residential Propane Delivery
David and Tony praised as courteous, reliable delivery drivers with quick repair coordination.
Propane Tank Installation & Leasing
Timothy and Colin conduct thorough installations, test equipment safety, and explain work clearly to customers.
Cylinder Refill & Exchange
Cylinder refills handled smoothly; Cassandra provides itemized receipts and professional follow-up on requests.

How it compares

  • Rated 3.4 against a 3.74 average across the 67 24/7 emergency propane service businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How did this business earn its score?

Scoring Method
Star rating 0
Review volume 100
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
157
4
11
3
11
2
10
1
97

Questions people ask

How fast do they respond to a suspected gas leak?
One customer reported emergency technician Jeremy arrived within one hour of calling and fixed the leak quickly.
Will they adjust my bill if propane leaks during service?
Yes. One customer had Suburban work with their billing team to credit the leaked amount fairly after an emergency repair.
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Last updated 2026-09-04