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Suburban Propane

Updated 2026-09-04 · 7,107 reviewed · 604 listed · Scored from 76 Google reviews · How we rank ›

3.6(76) 58 composite score See reviews on Google ✓ Google-verified
Propane Tank Installation & Leasing24/7 Emergency Propane ServiceCommercial & Industrial Propane SupplyResidential Propane DeliveryCylinder Refill & ExchangeAutomatic Delivery & Tank Monitoring
Suburban Propane
Location
Diplomat, Cape Coral
Services
Propane Tank Installation & Leasing, 24/7 Emergency Propane Service, Commercial & Industrial Propane Supply
Reviews
76
Ranking
#37 in Propane Tank Installation & Leasing
Best for
homeowners needing skilled installation or problem-solving; customers wanting a local, English-speaking office

Core details are sourced from this business's Google Business Profile (checked 2026-09-04). Website-sourced details were fetched 2026-08-04.

What reviewers think

Suburban Propane builds loyalty with experienced technicians who go beyond basic service-Dave and other staff members have solved problems competitors missed and earned repeat customers. However, office administration stumbles frequently: appointments vanish without notice, billing gets tangled, and customers report week-long waits for emergency delivery despite signing up for automatic refill. Those who reach a skilled technician praise the work; those caught in scheduling or billing gaps leave frustrated.

Praised for
  • experienced and courteous technicians
  • professional installations
  • responsive problem-solving
  • long operating history and local presence
Watch-outs
  • disorganized office and poor communication
  • high prices and billing confusion
  • appointment no-shows and scheduling issues
  • slow emergency response times
professional-techniciansresponsive-dispatchpoor-communicationbilling-issueslong-wait-timesfriendly-driverson-time-delivery
Best for: homeowners needing skilled installation or problem-solving; customers wanting a local, English-speaking office
Think twice if: you rely on automatic refill scheduling or book emergency service; office delays and account mix-ups have frustrated recent customers

Strengths

  • technicians solve problems other providers miss
  • one-day installations completed with professionalism
  • local office staffed by helpful English-speaking team

Worth knowing

  • Technician Dave praised for finding missed gas lines and fixing customer problems on-site
  • Installation team Garrett and Gabe completed in-ground tank and cook-top install in one day on hot summer day
  • Staff member Susie went above and beyond to service property with non-original tank installation
  • Customer reported one-week wait for delivery despite enrolled in automatic fill plan
  • No-show appointment: customer took unpaid day off, never notified of rescheduled appointment
  • High water moved propane tank dome; Dave returned to estimate repair and fixed it immediately

What reviews say by service

Residential Propane Delivery
Delivery staff polite and helpful; one-week waits reported despite automatic fill enrollment
Propane Tank Installation & Leasing
Professional one-day installations with skilled crews who go above and beyond
24/7 Emergency Propane Service
Skilled technician response when reached, but week-long delays reported for emergency delivery
Automatic Delivery & Tank Monitoring
Customers enrolled in automatic fill plan still experienced long waits and account mix-ups

How it compares

  • Rated 3.6 against a 3.53 average across the 96 propane tank installation & leasing businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How did this business earn its score?

Scoring Method
Star rating 7
Review volume 82
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
44
4
4
3
5
2
3
1
20

Questions people ask

Do you install tanks in a single day?
Yes. One customer's in-ground tank and cook-top install was completed in one day, including inspection, even in extreme heat.
Can you service a tank installed by another company?
Yes. The office has taken on customers whose original installer no longer services them, with staff member Susie handling complex transitions.
What happens if I run out of propane during the week?
Customers enrolled in automatic fill have reported waits of up to one week for emergency delivery, so manual monitoring is advised.

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Review evidence is limited for this location. The business states it offers propane delivery, tank exchange, cylinder refill, and installation for both residential and commercial use across Florida. Visit or call for current availability and pricing.

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Last updated 2026-09-04