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U-Haul Moving & Storage of North Tampa

Updated 2026-09-04 · 7,107 reviewed · 604 listed · Scored from 236 Google reviews · How we rank ›

3.7(236) 62 composite score See reviews on Google ✓ Google-verified
24/7 Emergency Propane ServiceResidential Propane DeliveryAutomatic Delivery & Tank MonitoringCommercial & Industrial Propane SupplyPropane Tank Installation & LeasingCylinder Refill & Exchange
U-Haul Moving & Storage of North Tampa
Location
Tampa
Services
24/7 Emergency Propane Service, Residential Propane Delivery, Automatic Delivery & Tank Monitoring
Reviews
236
Ranking
#29 in 24/7 Emergency Propane Service
Best for
one-time truck renters who book online and need quick pickup and drop-off.

Core details are sourced from this business's Google Business Profile (checked 2026-09-04). Website-sourced details were fetched 2026-08-04.

What reviewers think

U-Haul North Tampa draws mixed reactions. Regular customers praise fast truck rental, easy online booking, and standout staff like Dayna and Dana who solve problems. However, complaints center on inconsistent service, poor follow-up after failures (particularly with trailer wiring installation), unclear fees (including $15 late-payment charges), and occasional customer-service friction around language access. The propane service also draws criticism for hours posted online not matching actual closing time.

Praised for
  • helpful and professional staff (when engaged)
  • fast truck rental and equipment availability
  • easy online booking
  • individual manager standouts (Dayna, Dana, Bethany)
Watch-outs
  • poor communication after service failures
  • language-barrier frustration
  • hidden or unclear fees and late charges
  • inconsistent service quality and attitude
  • equipment safety issues (wiring installation, propane closing time mismatch)
responsive-dispatcheasy-schedulingpoor-communicationrude-staffprofessional-techniciansbilling-issuesfriendly-drivershidden-fees
Best for: one-time truck renters who book online and need quick pickup and drop-off.
Think twice if: you need trailer wiring or hitch installation, or plan extended storage with late payments. Verify propane closing times by phone before visiting.

Strengths

  • online booking system
  • fast equipment availability
  • staff problem-solvers like Dayna
  • storage-truck rental bundles

Worth knowing

  • Manager Dayna regularly praised for problem-solving and staff leadership
  • Staff member Dana completed promised tow hitch delivery
  • Bethany McFadden noted for efficient customer service despite understaffing
  • Trailer wiring installation resulted in brake lights and turn signals malfunctioning; no follow-up communication from manager after complaint
  • Propane hours posted online (7 PM) did not match actual closing time (6:30 PM)
  • $15 late payment charge applied after 15 days on storage account

What reviews say by service

Residential Propane Delivery
propane closing time on website did not match actual operations
Propane Tank Installation & Leasing
trailer wiring safety issues and no follow-up communication after poor installation
Cylinder Refill & Exchange
limited review detail; posting discrepancy raises reliability questions

How it compares

  • Rated 3.7 against a 3.74 average across the 67 24/7 emergency propane service businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How did this business earn its score?

Scoring Method
Star rating 13
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
130
4
28
3
14
2
9
1
55

Questions people ask

Can I book a truck online?
Yes. Reviewers reported the online reservation system as easy and quick, with fast pickup available.
What are the propane refill hours?
Hours are listed as open to 7 PM, but one reviewer reported the location closed at 6:30 PM. Call ahead to confirm.
Does storage come with truck rental?
One reviewer noted receiving a free storage unit with truck rental, but this may be promotion-specific. Ask when booking.
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Last updated 2026-09-04