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United Rentals

Updated 2026-08-04 · 2,934 reviewed · 485 listed · Scored from 19 Google reviews · How we rank ›

4.3(19) 58 low data composite score See reviews on Google ✓ Google-verified
Residential Propane DeliveryPropane Tank Installation & LeasingCommercial & Industrial Propane Supply
United Rentals
Services
Residential Propane Delivery, Propane Tank Installation & Leasing, Commercial & Industrial Propane Supply
Reviews
19

What recent reviews say

Most reviewers report smooth rentals and strong staff service, though some past renters faced dirty equipment, unexpected exchange fees, and unclear billing rules. The business has improved since earlier complaints, but contract details and equipment condition remain worth clarifying upfront.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Most recent reviews (past year) are five-star; older reviews cite billing and service issues, suggesting some improvement over time.

Praised for
  • quick equipment replacement
  • courteous staff
  • responsive problem-solving
  • long-standing reliability
Watch-outs
  • dirty rental equipment
  • surprise fees and charges
  • unclear contract terms
  • rude interactions
responsive-dispatchfriendly-driversbilling-issuesrude-staff
Best for: contractors and events needing reliable equipment backup and fast replacement
Think twice if: ask in writing about all fees, condition standards, and pickup deadlines before signing

Strengths

  • quick replacement on site failure
  • staff resolve problems same-day

Worth knowing

  • One customer received full payment for $600 concrete damage plus free buggy after equipment failure
  • Manager resolved equipment restart issue within two hours
  • Past renters charged extra-day fees twice due to unclear dropoff rules

How it compares

  • Rated 4.3 against a 3.47 average across the 130 residential propane delivery businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 26
Review volume 56
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
14
4
2
3
0
2
0
1
3

Common questions

What areas does United Rentals serve?
Their Tampa location serves Tampa, St. Petersburg, Clearwater, Brandon, Largo, Riverview, Palm Harbor, and Pinellas Park according to their website.
What if equipment fails on my job site?
Reviewers report they bring replacement equipment quickly, sometimes within hours. One customer's damage was fully covered.
Are there hidden fees?
One reviewer was charged a $150 exchange fee after paying $331 for three days, and past customers reported surprise extra-day charges. Clarify all fees and dropoff times before renting.
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Last updated 2026-08-04