30 low data
Blue Rhino Propane Exchange
No rating yet
Limited review evidence available. Their website lists propane tank exchange and delivery to home or business.
Automatic Delivery & Tank Monitoring
AmeriGas Propane
Residential Propane Delivery24/7 Emergency Propane ServicePropane Tank Installation & LeasingCommercial & Industrial Propane SupplyAutomatic Delivery & Tank MonitoringCylinder Refill & Exchange
- Services
- Residential Propane Delivery, 24/7 Emergency Propane Service, Propane Tank Installation & Leasing
- Reviews
- 267
What recent reviews say
Customers who experience AmeriGas on their good days praise timely delivery, knowledgeable technicians, and easy service. The company keeps long-term commitments when the system works. But many report chronic delivery failures despite auto-refill enrollment, unreachable customer service, and surprise charges that pile up far beyond quoted totals. Some customers cite running out of gas entirely because scheduled deliveries never arrived.
Wait times to reach a human are a major friction point. Site surveys have been quoted at one price then revealed to be non-refundable. Technicians themselves seem reliable, yet the scheduling and billing machinery around them leaves customers frustrated enough to switch providers or give up after decades as a customer.
Praised for
- reliable recurring delivery when working
- responsive on-time technicians
- friendly staff and efficient service
Watch-outs
- missed or delayed deliveries despite autofill scheduling
- poor phone communication and endless hold times
- hidden fees and surprise charges
- unreliable appointment scheduling
responsive-dispatchpoor-communicationfriendly-driversbilling-issuesran-out-of-gaslong-wait-timeshidden-feesreliable-autofill
Best for: Customers with simple, recurring delivery patterns who rarely need to call customer service or change their schedule.
Think twice if: Landlords, anyone needing frequent contact with customer service, or those expecting monthly delivery changes. Hidden fees and failed auto-refill cycles have left tenants without hot water and owners with empty tanks.
Strengths
- technicians arrive on schedule and resolve complex issues
- memorable delivery consistency when system works
- friendly and efficient field staff
Worth knowing
- A technician spent over 3 hours resolving a complex tank issue on arrival
- one 41-year customer left after 5-month quote wait and receiving wrong tank size
- site survey quoted at $226 but customer discovered tank purchase ($4000) was non-negotiable despite online lease messaging
- customers charged $100 emergency inspection fee when tank ran empty from missed delivery
- another customer faced $560 in charges ($149 lease break, $119 scheduling fee, $299 pickup) against a $250 original estimate
What reviews say by service
- Residential Propane Delivery
- Recurring customers praise punctual annual delivery when enrolled; others report chronic missed deliveries and tank run-outs despite autofill setup.
- Automatic Delivery & Tank Monitoring
- Mixed: system works reliably for some; for others, auto-refill cycle is ignored and deliveries arrive weeks late or not at all.
- 24/7 Emergency Propane Service
- Technician response is prompt and competent; one spent 3+ hours resolving a tank issue. Inspection fees during emergencies are a sore point.
- Propane Tank Installation & Leasing
- Long quote turnaround (5 months reported). Online messaging about tank leasing contradicted by policy; customers discovered purchase-only model after $226 survey fee.
How it compares
- Rated 3.8 against a 3.48 average across the 144 residential propane delivery businesses listed here.
- Has more Google reviews than 96% of the businesses in this directory.
How we scored this
Scoring Method Star rating 19
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 75
Verification 30
Rating breakdown
5
174
4
12
3
3
2
4
1
74
Common questions
- What happens if my tank runs empty?
- AmeriGas charges a $100 inspection fee to refill a fully empty tank. Customers also face long wait times for delivery once they call.
- Can I lease a propane tank instead of buying?
- Their website lists a $179/year lease option, but one customer discovered the system defaults to tank purchase ($4,000) and lease is no longer offered after a $226 survey.
- How reliable is automatic delivery?
- Variable. Some customers keep the same annual appointment reliably. Others report the company ignores their autofill schedule and substitutes its own, with no notification.
Similar propane suppliers nearby
30 low data
Blue Rhino Propane Exchange
No rating yet
Review evidence for this location is limited. Blue Rhino operates in Fort Myers and claims to offer propane tank exchange, home delivery, and business delivery through their website.
Automatic Delivery & Tank Monitoring
81
Sunshine Ace Hardware - San Carlos
4.5(245)✓ Google-verified
Staff at this Sunshine Ace Hardware location in Fort Myers care about fixing customer problems rather than just ringing sales. They stock fishing gear, keys, grills, and plumbing supplies alongside hardware basics, and named employees like Brian, Mitch, and Emma consistently handle complex requests or go above and beyond (repairs for under two dollars, home delivery setup). Recent friction between management and staff has surfaced in one review, and a customer felt turned away when asking about window repair. But the overwhelming pattern is friendly, knowledgeable service and a store locals trust to find solutions or the exact size they need.
Automatic Delivery & Tank Monitoring