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Ferrellgas

Updated 2026-08-04 · 3,311 reviewed · 589 listed · Scored from 37 Google reviews · How we rank ›

3.7(37) 56 composite score See reviews on Google ✓ Google-verified
Propane Tank Installation & LeasingResidential Propane Delivery
Ferrellgas
Services
Propane Tank Installation & Leasing, Residential Propane Delivery
Reviews
37

What recent reviews say

Ferrellgas draws strong marks for getting new customers set up quickly and helping during emergencies, but newer reviews show mounting frustration over tank recertification costs, billing practices, and unresolved service calls. Staff like Nilda and Lauren Pendleton receive praise for problem-solving, yet customers complain about non-responsive management and technicians abandoning systems that need repairs before refilling.

Praised for
  • fast first delivery for new customers
  • responsive office staff during emergencies
  • friendly technicians
  • competitive pricing
Watch-outs
  • tank certification and replacement charges disputed
  • poor follow-up on service issues
  • billing disputes and unresponsive to complaints
  • installation quality problems
on-time-deliveryresponsive-dispatchfriendly-driversbilling-issuespoor-communicationfair-pricing
Best for: homeowners needing fast tank installation and residential delivery in Bradenton area
Think twice if: you need reliable follow-up on service calls or own older tanks; recertification costs and billing disputes feature in recent complaints

Strengths

  • quick first delivery for new accounts
  • staff go out of way to schedule emergency fills
  • handles seasonal prep and storm recovery

Worth knowing

  • Nilda (office staff) praised for rescheduling delivery same-day
  • Christopher Coates (office) quoted $1,771 tank replacement plus tax after 6 years
  • Lauren Pendleton (service manager) resolved faulty sender device issue quickly
  • Technician red-tagged corroded valve and never called back with repair quote
  • Installation leak in gas line discovered after Christmas vacation, customer pursued reimbursement without success

What reviews say by service

Propane Tank Installation & Leasing
Mixed: praised for quick delivery of new installs, but past leak during installation and disputes over old tank replacement charges dominate recent complaints
Residential Propane Delivery
Generally positive for delivery speed on new accounts, but billing frustration over small delivery volumes and high surcharges in past two years

How it compares

  • Rated 3.7 against a 3.57 average across the 112 propane tank installation & leasing businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 11
Review volume 69
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
24
4
0
3
0
2
3
1
10

Common questions

How quickly can I get my tank filled after signing up?
Nilda helped a new customer arrange delivery the next day after evening sign-up; standard first fill typically takes a week or two.
What happens if my tank is red-tagged for safety issues?
A technician will not fill your tank and the office should call with repair options, though customers report delayed or missed follow-up on these calls.
Does Ferrellgas serve my neighborhood?
Their website lists service areas including Bradenton, Ellenton, Osprey, Nokomis, and several other communities in the Palmetto region.
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Last updated 2026-08-04